Frequently Asked Questions

Where can I find the fixed pricing list for the cleaning services?

  • Call 020 3404 2269 or send an online request. The customer care will give you a free price estimate or will arrange a free viewing for an exact price estimate.

Will my company get preferential prices if we sign a contract for regular cleaning?

  • You can get a customised price, depending on the number of cleaning services and the size of your premises. Contact our customer care service for more details.

Can you clean my office before or after work hours?

  • Yes, Brent & Partners Office Cleaning can provide its services before or after working hours, as well as on weekends and bank holidays. There is no added charge for that.

How can I be sure that my office and files will be safe with your cleaners?

  • All our cleaners are carefully selected, police vetted and loyal. Our services are all fully insured.

Do you provide your own detergents, or do we need to make them available for you?

  • Our cleaners will come with all the necessary equipment, tools and solutions to provide the cleaning services you have booked.

Are the cleaning solutions you use safe for my employees and visitors to the office?

  • All the solutions used are Prochem certified. They are completely safe for people, animals and the environment.

Can you clean Persian and other delicate rugs as well?

  • Yes, the cleaners are experienced, trained and equipped to clean any kind of carpets or rugs. They use special techniques for stain removal and cleaning of delicate rugs.

Will I receive a discount for booking cleaning services for both of my offices?

  • Booking combined services brings discounts. Call or contact our customer support online for more information on deals and discounts.

Can you remove all the stains from the carpeting in my office?

  • We cannot give you 100% guarantee for stain removal. Our cleaners will inspect the condition of your carpeting. They will give you an estimate of which stains are treatable and which are too old or have caused permanent damage.

I am looking for a provider of a specific cleaning service, and can’t seem to find it on your website. Who can I contact for more information?

  • Our customer care service operators are always at your disposal. They will answer your questions and provide you with information on the cleaning services, the booking conditions, pricing, discounts and everything else you need to know.

Have More Questions?

If there's anything else you want to ask us regarding our company and the services we offer, call us on 020 3404 2269!